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when i plug in the power supply to the device the power supply won’t turn on can anyone help?

How do you open the float in the handle?

great review ..only wanted to how to pull out the buoyancy part

This was absolutely fabulous! I just bought my Premier and was confused with the filters, the power pad functions and general use. You took care of that for me. Thanks so much. I bought the caddy and I have to put it together today but am hoping that it will be an expense that I will find necessary. Thanks for sharing your knowledge with a novice likek me!!

Make sure your skimmer weir door is functioning and set the directional wall returns to create a circular flow and your pool will stay clean (aside from a weekly vac/balance). These robotic cleaners are not the answer. Trust me, I fix pools for a living.

Thanks for the review Rick

The 3 selection lights are actually for the run frequency, not the run time. 1 = Daily, 2= Every Other Day and 3= Every three days or twice per week. The selection is good for 1 week and then has to be reset.

Outstanding. Answered all my questions. Thanks for taking the time to do this.

Thank you very much for the video. We just purchased one and cant wait to try it out. You could be a spokesperson for the company, very informative.

Facebook ad brought me here. I was looking for a product review. this tech actually existed ten years ago? Wow.

nice review. Thanks for sharing.

Excellent review. You covered everything well and it was just a very thorough review. Thank you

We ordered that hopefully it's a good decision 😅

Awesome review. Very detailed and lots of good information!

Thank you! I bought a house with swimming pool when I found the machine I said what the .. but now I know what to do with it😂

I have this cleaner and it's amazing. I have a fiberglass in-ground pool and it cleans up the sides and the waterline. The only place it doesn't clean is the beach area and like you said, the top step. I got the fine filters plus the leaf bag but since I have a pool cage nothing big gets in to my pool so I use the fine filters. I'd recommend this cleaner to anyone.

Loved that review. Very detailed and complete review. Perfect for a person seriously considering purchasing this product. My mind is (almost) made up! Thanks a million. Just one more question since a considerable time has passed, do you still use & recommend this product?

Great informative video! Much appreciated

Great review very informative thank you! Did you make that enclosure? If you purchased, where from? Thanks

I just received a Dolphin Premier recently, and have run it through a few cleaning cycles. I like it for the most part, but one problem I've had is that although it is able to climb walls, it doesn't climb high enough to reach the waterline. Have you ever had this issue, or do you have any insight? Thanks in advance!

Does the dolphin climbs up inclined slopes in a non flat bottom pool?

Hello Rick. I am a bit confused by the cycle settings that you said were for 1, 2 and 3 hours. Mine runs on cycle 1 for 3 hours every day for 7 days and cycle 2 every other day for 3 hours? Haven’t used cycle 3 yet. Poolbots said that each cycle is for 3 hours not for 1 hour, 2 hours only 3 hours even if you just press the power button. Hope this makes sense?

Super thorough review. I just purchased the premier and will say instructions are sparse. The float position is very absent, as is the fact that the screen needs to be removed when using the cartridges? Been running it a month and left it in, no idea why it needs to be removed though, I go back and forth between bag and cartridges without a problem. I will add that the previous dolphins with baby bags were better at removing algae, but the cartridges are easier.

Thanks for the review.

It’s not going to the top of the water edge, from floor goes up about 1 foot - any suggestion or adjustments?

Ciao..il trasformatore si può lasciare fisso fuori durante il periodo estivo per un uso programmato giornaliero? O va riparato dalla pioggia ? grazie

Great review, lots of very practical useful information! Thanks for taking the time to make the review!!!

Highly recommend watching this with headphones on. You will thank me when you get to the Go-Pro footage!!! Excellent video review!!

Love!!!

Great Job Rick, thank you very much !! The detail was concise and covered all the main features, stengths and weaknesses. Really helped me make an informed decision. Kudos !

Excellent review congrats!!!!

Great review. Although it does seem like a lot of work to take it in and out of the pool every day especially with a cord. Considering the price, If you need to take it out every day (which i read that you absolutely should), i think a self contained vacuum (no hose) or a suction side vacuum is a better option for convenience in my opinion.

The problem I had with my old Dolphin was that it only had a bag to catch debris. That was OK until you take it out of the pool. Then all the debris fell out f the bag and back into the pool.

My aunt worked at pentair she gave us a 830 with remote and caddy one cause she was in QC watching this video helped me figure out how it works your pool is the cleanest pool i ever seen great review

Your awesome. Thank you.

Great detailed review. Super clear video, amazing sound quality, no unnecessary music in the background, pros vs cons, and showed different angles etc. Also, helped me make my decision to buy a caddy. Thanks so much!!

Mahalo, Rick....I loved your video. Appreciate you taking the time to detail the demonstration of the unit.

Nice! We just got a Dolphin Wave 120 I believe but haven’t used it yet but can’t wait on our competitors pool. I suggested we need training on it due to the cost of it (a little under 6k) but looks fairly simple to use. I would vacuum what I would call the “old school” way using a unit by a brand called Harmsco but last week the motor just took a dump. Also the vacuum hose does not lock and in and swivel causing it to lose suction sometimes. Also coiling up badly once our old unit began suction. Oh, and putting it together and taking it apart was such a hassle and time consuming taking me about an hour doing both. Like I said, can’t wait to use ours, gave your video a like and subscribed.

Rick, your video is still adding value years later. I was looking for specifics on how this really operates and you've provided some great info. I'm sure there are upgrades since you got yours. Thanks again, well done. Including the additional purchase items was helpful. I appreciate the tips on the remote and the thermometer. I thought hooking the go pro made it an added value. thinking about getting one as well. Pool express with the caddy is a better price than amazon prime!!! thanks for that plug. 🙂 Btw, I LOVE your storage shack you made. Looks professional. Well done!

DEAR MAYTRONICS CUSTOMERS PLEASE READ ABOUT THEIR SERVICING AND PLANNED OBSOLESCENCE SCAM LEARN FROM MY EXPERIENCE: Maytronics will not sell you the carbon brushes for the main DC pump motor of their robots. This means that as a consumer you CANNOT prevent the main pump motor from failing after a few years. A carbon brush is a $10 consumable part to keep a DC motor running. This means that when you pay for a “service” they do not exercise due diligence and replace the carbon brushes while inside the control box. This means that after a few years the robot will cease working no matter what you do. THEY WILL however sell you an entire new motor, or an entire new robot... Buyer beware. You can buy brushes for your ryobi angle grinder, your Makita drop saw, your cars internal blower fan, you can buy them from the manufacturer for just about ANY dc motor, but Maytronics refuse to sell the brushes, and will only sell (via the service reps) you the diagnostics fee, an entire new motor and replacement costs. Any questions please don’t hesitate to ask. Please ask why these were not replaced ANY time your robot is serviced. Absolutely DISGUSTING business practice. If this isn’t planned obsolescence then what is!? They will also make excuses that their system is modular unlike the competition somehow justifying this scam. They are happy to sell you an entire new robot for 2.5k, or the entire assembly, when a $10 consumable part would very likely keep the motor going and irrespective should be available for sale via the service reps and should be replaced ANY time the motor box is opened for paying customers.

Where did you get the privacy screen that are shown in the back, or did you make them yourself?

Un tuto en français aurait été le bienvenu

Appreciate this. By chance, do you have the link to where you bought the small storage shed?

best review in my book, making my purchase this week 👍🏽thank you!

Hi Rick, Excellent review; Very thoral and informative. I am deciding between Dolphin Premier and Sigma. I do not have mamy leafs but mostly sand, silt and algae in my pool. Pool has glass mosaic waterline tiles in both infinity and spill over pool compartments. Pool itself is: 60’x8’ and 5’-2” to 5’-6” deep with mosaic glass tiles taking about the half of the walls’ height. Did you test Dolphin Sigma? Which of these two would you receive for my pool? I hope you will respond to my inquiry and give me your opinion on which unit is better for my application Footnote: Pool is longer than 50’, but the electrical outlet is about 10’ away from the middle of the pool, so I do not expect to have a problem with cord length.

Thanks for the very informative video. I am also trying to decide on the unit to buy. Is higher price the only reason you did not gor for the M5?

Rick, this was/is and excellent review of the Dolphin Premier. You helped me make up my mind that this is the right cleaner for my pool. Thanks!

We just purchased a Dolphin Premier. So far, it seems to climb the walls on one side very well but not on the other side. Have you experienced this same issue? If so, were you able to resolve it.

Outstanding review, Rick! With a million and one robotic cleaners on the market the research and comparison process has been a daunting experience. I’ve been seriously considering the Dolphin Premier and your very thorough review and testimony have helped me make my selection. It’s great to see an unbiased review from a real consumer. Thank you!

So far not impressed with mine. It has failed to walk the walls and clean the water line, it seems to not want to go up and clean the shallow end. After 8 cycles my pool is still dirty from where it has not touched. My pool is basic rectangular, 8 ft to 3 ft vinyl lined in ground. Am I missing something here ? Is there an adjustment I’m missing? I don’t see anywhere that there is any adjustments. Probably going to return it at this point, complete waste of money.